Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kwccoffee.com (the “Site”).

1.     Personal Information We Collect and How.

When you visit kwccoffee.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: When you visit kwccoffee.com, we may use "cookies" — small data files stored on your device — to enhance your browsing experience. Cookies serve various purposes, all aimed at improving our website's functionality and providing you with a personalized experience.

    Please note that you have the option to disable cookies through your browser settings. However, doing so may impact certain functionalities on our website, and some parts may not be fully accessible.

    For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

  • Log files: track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

2.      How We Use Your Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

·       Communicate with you.

·       Screen our orders for potential risk or fraud.

·       When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 3. Third-Party Involvement and Cookies:

We share your Personal Information with third parties to help us use your Personal Information, as described above.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For example, our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace’s data storage, databases, and the general Squarespace application. They store your data on a secure server behind a firewall. You can read more about how Squarespace uses your Personal Information:  Squarespace’s Terms of Service (https://www.squarespace.com/terms-of-service) - Privacy Policy (https://www.squarespace.com/privacy).

 Payment:

If you choose a direct payment gateway to complete your purchase, then Squarespace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

4. Security

To protect your personal information, we take reasonable precautions and follow best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, in that case please contact us at knowwherecoffee@outlook.com

+ By using this site, you represent that you are at least the age of majority in your state or province of residence.

5. Your Access and Privacy Rights 

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information above. 

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

6. Changes to Our Policies:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at knowwherecoffee@outlook.com

Thank you for being part of the kwccoffee.com community!

Note: This privacy policy is effective as of the last update on 9 / 12 / 2023.